Everything you need to know about personal care services, insurance coverage, caregiver screening, and getting started with Support Plus Personal Care.
In-home care is for anyone who needs assistance with daily living activities — bathing, managing medications, walking, eating, dressing, mobility support, and other tasks that support everyday independence. It's appropriate for adults living with chronic conditions, age-related challenges, or disabilities who want to remain safely at home.
In-home care is most appropriate when a person's chronic condition is worsening, or when there are acute changes in their physical or mental health that make daily tasks difficult or unsafe to manage alone. A referral from a primary care physician is required to begin services.
Support Plus Personal Care is a minority female-owned in-home care agency in Mequon, Wisconsin, committed to delivering the highest quality care for clients to live comfortably in their homes. As a minority female-owned business, we prioritize diversity in our approach, tailoring care solutions to meet unique needs. Inclusivity is at our core, and we proudly provide employment opportunities for disabled individuals, fostering a supportive work environment. Our dedication extends to daily monitoring, assessment, reporting, and personalized services, aiming to bring a sense of normalcy to every household we serve.
At Support Plus Personal Care, we strive to be a place where our clients receive precisely what they need. Together, we'll collaborate to create a personalized care plan tailored to address your ADLs, considering both your condition and your primary physician's recommendations. Our services include: Supportive Care Services, Personal Care Services, Respite Care, VA Care, and Home Care Services.
The clients' safety and security is important to us which is why our personal care workers all undergo a hiring process. This will require them to fill out an application, pass a thorough background check, reference check, competency testing, and in-person interview before they are hired by Support Plus Personal Care.
The cost of our services can vary, but the good news is that a large majority of the time, if you qualify and your treating physician agrees, your insurance will likely cover the expenses. We want to make sure you have a clear understanding of the costs, and we're here to help navigate the details.
Yes. We are a Medicaid-certified provider and accept Title 19 for eligible clients. We also accept HMOs, MCOs, VA Benefits, and Long-Term Care Insurance. If you're unsure whether your plan qualifies, call us at 262-420-4008 — we'll verify your coverage at no cost.
We know getting started matters, and we work to make the process as smooth as possible. In most cases, from the initial phone call to onboarding, it takes about 2 to 3 weeks. Timing may vary depending on state requirements and the steps needed to complete the process, but once everything is approved, services can begin soon after.
We proudly serve individuals and families throughout Southeastern Wisconsin, including Milwaukee, Racine, Kenosha, Waukesha counties, as well as the cities and communities within them — from Mequon and Cedarburg to West Allis, Brown Deer, Grafton, and beyond.
Home care provides non-medical support with daily activities such as bathing, dressing, meal preparation, companionship, reminders, and light household help. Home health involves skilled medical care such as nursing or therapy. Support Plus Personal Care provides non-medical in-home care designed to help clients stay safe, comfortable, and independent at home.
Yes. Support Plus Personal Care provides non-medical in-home care designed to help clients stay safe, comfortable, and independent at home. Our services include bathing, dressing, grooming, meal preparation, medication reminders, light housekeeping, transportation, and companionship.
If your regular caregiver is unavailable for any reason, we arrange a qualified replacement promptly so there's no gap in care. Your loved one's safety and routine are always our priority. Our team stays involved through check-ins and ongoing oversight so families feel supported from day one.
Oftentimes, yes. Many clients are able to choose a loved one, relative, or friend as their caregiver, with limited exceptions. We also work closely with families to match each client with a caregiver based on their needs, preferences, schedule, and personality. Your loved one's comfort matters to us, and if a placement isn't working, we'll make it right.
Getting started is simple. Call us at 262-420-4008 or fill out our online contact form to schedule a free assessment. We'll discuss your loved one's needs, explain your coverage options, and guide you through every step — from the first call to the first day of care.
Our team is here to answer your questions, walk you through your options, and help you take the next step — at your own pace, with no pressure.