Our Home Care Services | Support Plus Personal Care

Personal Care Services

Our personal care services provide essential assistance with activities of daily living (ADLs), helping seniors maintain their independence while ensuring their safety and well-being. Our compassionate caregivers are trained to assist with bathing, dressing, grooming, toileting, feeding, and mobility support. We understand that these intimate tasks require trust and respect, which is why we carefully match caregivers with clients to ensure comfort and compatibility.

Maintain independence with dignified assistance for personal hygiene
24/7 availability for round-the-clock support with daily routines
Safety-focused care to prevent falls and accidents during bathing and transfers
Personalized approach that respects individual preferences and schedules
Family peace of mind knowing your loved one receives professional, compassionate care

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Supportive Care Services

Beyond personal care, our supportive care services help seniors manage their households and stay connected to their communities. We assist with instrumental activities of daily living (IADLs) that enable independent living. From preparing nutritious meals to providing friendly companionship, our caregivers become trusted partners in your loved one's daily life, promoting both physical health and emotional well-being through meaningful social engagement.

Nutritious meal planning and preparation tailored to dietary needs
Light housekeeping and laundry to maintain a safe, clean environment
Grocery shopping and errands for essential supplies
Friendly companionship and engaging conversations
Transportation to appointments and social outings

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Respite Care Services

Caring for a loved one is rewarding but can be exhausting. Our respite care services provide family caregivers with much-needed breaks, whether planned or during emergencies. We offer flexible scheduling options to accommodate your needs, from a few hours of relief to overnight or extended stays. Our trained caregivers seamlessly step in to maintain your loved one's care routine, giving you peace of mind while you rest or attend to other responsibilities.

Scheduled relief gives caregivers time for self-care and personal needs
Emergency support available when unexpected situations arise
Flexible scheduling for daytime, evening, or overnight coverage
Continuity of care ensures your loved one's routine remains uninterrupted

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Veterans Care Services

We're proud to serve those who served our country. Support Plus specializes in helping veterans access their earned benefits, including VA Aid & Attendance and Homemaker/Home Health Aide programs. Our team assists with VA paperwork and creates personalized care plans that honor veterans' unique needs and preferences. We understand military culture and the specific challenges veterans may face, ensuring respectful, specialized support.

Maximize VA benefits for comprehensive in-home care coverage
Expert assistance with VA application and documentation
Personalized care plans addressing service-related needs
Respect for military service and understanding of veteran culture

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Home Care Overview

With over three decades of experience serving Wisconsin families, Support Plus offers comprehensive home care solutions under one trusted roof. Our certified caregivers provide the full spectrum of services your loved one needs to thrive at home. Beyond the specialized services detailed above, we also offer:

Medication reminders and management
Fall prevention assessments
Nail care and foot care
Alzheimer's and dementia support
Post-hospital transition care
End-of-life comfort care

Frequently Asked Questions About Our Services

Question 1

What's the difference between personal care and supportive care?

Personal care services focus on hands-on assistance with activities of daily living (ADLs) such as bathing, dressing, and toileting. Supportive care services help with instrumental activities of daily living (IADLs) like meal preparation, housekeeping, and transportation. Many clients benefit from a combination of both services.

Question 2

How quickly can you start providing care services?

We understand that care needs can come up quickly, and we do our best to make the process as smooth as possible. In most cases, it takes about 2 to 3 weeks from the initial phone call to onboarding. Timing may vary based on state requirements, the enrollment steps involved, and how quickly the physician's office provides any required documentation. Once everything is approved, services can begin soon after.

Question 3

Can I choose my caregiver or request a change if needed?

Absolutely. We believe in the importance of caregiver-client compatibility. During our initial consultation, we'll discuss preferences and work to match you with the right caregiver. If at any time you'd like to request a change, we'll promptly address your concerns and find a better match.

Question 4

Do you offer 24/7 care or just daytime services?

We offer flexible scheduling to meet your needs, including 24/7 live-in care, overnight care, and hourly visits. Whether you need a few hours of support each week or round-the-clock assistance, we can create a care schedule that works for your family.

Question 5

How much do home care services cost?

Home care costs can vary depending on the level of support needed and your available coverage. In many cases, individuals with Medicaid may qualify for services at little to no cost. We're here to help you explore payment options, including Medicaid, long-term care insurance, and veterans benefits, and better understand what coverage may be available.

Question 6

What areas of Wisconsin do you serve?

Support Plus provides home care services throughout Southeast Wisconsin. Please contact us to confirm whether service is available in your area.

Question 7

How do VA benefits work for home care services?

Eligible veterans and surviving spouses may qualify for VA Aid & Attendance benefits that can cover a significant portion of home care costs. Our team specializes in helping veterans navigate the application process and maximize their benefits. We'll guide you through eligibility requirements and assist with all necessary paperwork.

Question 8

What should I expect during the initial consultation?

The process usually starts with a brief qualification call to gather basic information and understand your needs. From there, a registered nurse visits your home to complete an in-home assessment. This allows us to evaluate the situation, answer questions, and help determine the right care plan for you.

Question 9

Can services be adjusted as needs change?

Yes. If a client's condition or care needs change, services may be adjusted accordingly. Any changes are based on an updated assessment and care plan. Service schedules are determined by the care plan and may change if the plan is revised.

Question 10

Do you provide care for individuals with Alzheimer's or dementia?

Yes, many of our caregivers receive training in dementia care. We provide patient, compassionate support tailored to each stage of memory loss, including assistance with daily activities, cognitive stimulation, behavior management, and family education. We focus on maintaining dignity and quality of life throughout the progression of the disease.

Comprehensive Home Care Services in Wisconsin

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